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OneVu

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CSVu - Telephony Integration - Content Guru
As a Call centre agent I would like Calls received to automatically launch the customer's OneVu account and start the call where the phone number is known So that I can deal with the customer's query more quickly and the council can maximise the capabilities of my two systems
2
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being implemented

OneVu Councillor - A Members Portal
Portal for Councillors to see work assigned to them/see details of cases/incidents/services local to the council/ward.
3
·

being implemented

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