It would be good if a call could be started without having to load an account but that prior to the call ending the user has to have linked it to an account.

This ensure the total length of the call time can be accurately recorded.

User Story

Problem to solve

Currently a person needs to search for/create a person before a call can be started which means call times are always incorrect.

Solution

Change the order of call start/create as the current process makes call times invalid