When customer service agents need to take a payment as a part of a phone call/face to face contact, it it necessary for the payment to be taken out with OneVu.

Previously this would load the payment system in the same window as CS Vu. The problem with this is when the payment was completed and they navigated back to CS Vu, the customer details were gone and the context of the call lost.

To solve this, in this release we've added a new option in a form's set up that means that when a form is opened in this scenario it opens in an entirely new window. This means the context of the call/customer details are not lost.