J
John McMahon
We need a Full Case Review (FCR) form.
A FCR requires a council to consider and look at all the current claim details and evidence associated with the claim, as well as any other fresher information or evidence they can source, in order for the weekly HB amount to be reviewed. The key elements the form needs to resolve are:
  • the Council reviews and validates whether the current information associated with the claim remains correct
  • the Council seeks evidence from the claimant where it is possible to do so, in accordance with their review processes